Service Technician Team Leader

Location: Benavides, Prov. Buenos Aires, Argentina.

Role

The Service Coordinator & Business Developer is the strategic link between Kärcher Argentina, its customers, and service partners. The role is focused on ensuring Service Excellence by managing a high‑performance Service Dealer network and expanding market coverage to achieve sustainable and profitable growth.

Key Responsibilities

• Primary Interface: Act as the main point of contact for customers and Service Dealers, ensuring seamless communication and resolution of service needs.
• Performance Oversight: Monitor Service Level Agreements (SLAs), repair quality, and technical response times of external partners.
• Quality Control: Conduct regular audits and quality checks of service partners to ensure compliance with Service Excellence standards.
• Expansion: Research, recruit, and develop new Service Dealers throughout Argentina to ensure nationwide technical ...