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Service Supervisor

Randalls

Austin, Texas, United States Full time June 07, 2026
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Vacancy Description

Position Summary
The Service Supervisor is responsible for overseeing front-end operations, ensuring efficient checkout processes, and delivering an outstanding customer experience. This role supports the Service Operations Manager by supervising front-end associates, managing workflow, and maintaining service standards, cash handling accuracy, and store policies.

Key Responsibilities

  • Front-End Operations Supervise daily front-end activity including checkstands, self-checkout, and service desk Ensure efficient customer flow and minimal wait times Monitor register performance and adjust staffing as needed Support opening and closing procedures
  • Customer Service Deliver exceptional customer service and lead by example Handle customer concerns, complaints, and escalations professionally Ensure a friendly, welcoming environment at all times Assist with returns, exchanges, and service desk transactions
  • Cash Handling & ...

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    Vacancy Details

    Location Austin, Texas
    Country United States
    Type Full time
    Category Supervisors of Office and Administrative Support Workers
    Posted June 07, 2026

    About Randalls

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    Randalls

    Austin, United States

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