Service Specialist

the Service Specialist  will be responsible for assisting & coordinating the delivery of projects and services to FPC’s clients in order to successfully fulfill the Scope of Work (SoW) outlined in the Agreement, Proposal or Engagement Letter between FPC and its Client.

You will be responsible for providing first-level support and coordination for digital building systems, IoT solution deployment and related smart building technologies. As part of the organisation, you will manage solution deployment tickets, incident tickets, provide updates to stakeholders, and ensure seamless communication across teams to support operational standards and drive excellence across client buildings.

In addition to client-facing roles and responsibilities, Service Specialist is expected to be an active member of the Digital Buildings Services team, to make a positive contribution to the development of the team and wider FPC business, worki...