Service Response Supervisor at Finning Canada

Lead safety and people development as a Service Response Supervisor at Finning Canada. Oversee repairs, productivity, and quality in a supportive, safety-conscious environment.
In this permanent role, you will guide safety practices while enhancing team performance through coaching and mentorship. Your expertise in Finning’s warranty processes and equipment will ensure repairs are efficient and customer-focused. This position requires strong leadership and operational skills to manage technician workflows and uphold service quality.
Key Responsibilities:
• Promote a safe work environment through daily reviews
• Recruit, mentor, and provide performance feedback to staff
• Resolve technical issues and ensure quality service reports
• Manage repair processes and customer inspection findings
• Measure technician productivity and adjust staffing needs
Requirements:
• Journeyperson Heavy Equipment Technician certification
• 4+ years of Caterpillar equipment expe...