Service Representative - Life and Retirement

Responsibilities

• Support educators by addressing inquiries about life and retirement insurance policies
• Handle and problem solve customer inquiries via phone, email, and chat
• Ensure a great customer experience through written and verbal communications
• Maintain quality and compliance with company and state regulations
• Proactively up-sell and cross-sell insurance solutions to existing customers

Requirements

• High School Diploma or GED required
• 2+ years of customer service, business, or sales experience preferred
• Ability to obtain and maintain Life and/or 6/63 licenses within 12 months
• Basic math and billing interpretation skills
• Internet speed of at least 10 mb/s download and 1 mb/s upload
• Private, organized workspace free from household distractions
• Must not reside in NY, CA, CO, WA, NJ, MD, AK, HI, MA, MN, NM, OR, or RI

About the Compan...