Service Professional – Modern Workplace (Unified Communications) (F/M/D)

Support Active Directory and Entra ID operations including user provisioning, group management, and role assignments.

Troubleshoot issues related to Conditional Access, Multi-Factor Authentication (MFA), and Single Sign-On (SSO).

Assist with Microsoft Defender for Endpoint:

Monitor alerts and incidents.

Support remediation activities and threat investigations.

Ensure endpoint compliance and policy enforcement.

Contribute to security posture improvements and reporting.

Collaborate on implementation of Zero Trust principles and secure access strategies.

Provide 2nd level support for mailbox access issues, mail flow problems, and policy enforcement.

Assist with mailbox migrations, shared mailbox configurations, and retention...