Service Product Manager

We are seeking an experienced Product Service Manager to lead the delivery and operational management of customer-facing digital products across web and mobile channels. In this dual-focused role, you will combine product management with hands‑on service management, working across multiple client engagements to define and evolve product requirements, while ensuring the ongoing support, stability, and performance of live platforms.

• 10+ years of experience in product management, with exposure to service or platform operations management.
• Demonstrated experience delivering and managing customer-facing web and mobile applications in a complex, multi-stakeholder environment.
• Background working across CRM systems, payments platforms, and customer service tooling.

• Strong command of agile delivery methodologies, backlog management, and user story writing.
• Proven ability to define requ...