Service Planner Assistant

Overview

Can you bring your experience to our service department at ASSA ABLOY? Join our team based in Sheffield, UK, and enjoy a collaborative culture that empowers you to build a career you can be proud of.

Responsibilities

• What you would do as our Service Planner Assistant
  Reporting to the Service Operations Planning Manager, you will be responsible for supporting the Service Planners activities, dealing with customers and working extensively with the planning system.
• Respond to customer call-outs by logging emergency requests in the planning system, answering incoming calls, handling customer queries promptly, and providing excellent customer service at all times.
• Coordinate planned works by ordering plants and materials from internal and third-party suppliers, arranging collections, and working closely with the Service Planning team to ensure efficient and cost-effective planning.
• Communicate with c...