Service Operations Manager Role

Lead service excellence as a Service Manager at Greenfox Windows & Doors, where customer satisfaction and operational success meet. Drive daily operations, mentoring teams while ensuring quality compliance.
In this full-time position, you will manage service operations, handle client issues, and collaborate with teams for seamless project execution. Your expertise will ensure adherence to company standards and enhance customer relations in a fast-paced environment.
Key Responsibilities:
• Supervise scheduling, dispatching, and service calls
• Coach service technicians towards achieving objectives
• Resolve customer service-related issues effectively
• Manage inspections, warranty claims, and follow-ups
• Analyze performance metrics for improvement initiatives
Requirements:
• Strong knowledge of window and door service processes
• Demonstrated leadership and coaching abilities
• Excellent organizational and problem-solving skills
• Proficient in Micro...