Service & Operations Executive

Responsible for processing and hablding day-to-day transactions of the branch as well as ensuring service quality standard in the branch are met in line with the bank strategic objectives . Responsible as Chief Cashier / Relief Chief Cashier in the branch to manage daily branch cash holding , balancing , loading of Self Service Terminals ( SST ) and transactions .
Reponsible for handling and supporting first line resolution of enquires and complaints.
Responsible as relief in absent of Service & Operation Manager ( SOM ) - if is required