Service Operations Coordinator

The Executive – Service Support will support key commercial and operational activities of the Service Department. The role is responsible for invoice processing, order execution, documentation, payment follow-up, and coordination with internal stakeholders to ensure seamless and timely service delivery to customers.

Major responsibilities:

Order Processing & Efficiency

- Ensure all orders are processed and fulfilled within established timelines.

- Prioritize orders based on urgency, customer status, and delivery deadlines.

- Monitor inventory levels and coordinate with the procurement team for timely replenishment.

- Maintain accurate and up-to-date documentation for all order management processes.

Invoice & Documentation Management

- Prepare and share Invoices, Proforma Invoices, and maintain invoice files.

- Manage Payment Entry/Ledger ...