Service Operations Assistant (Remote)

Job title: Service Manager Assistant

Type of employment: Full-time (Remote)

Shift Schedule: TBD

High-level summary

We are seeking a prompt, organized, and service-oriented Coordinator to support our day-to-day plumbing service operations. In this role, you will keep jobs moving efficiently by managing customer intake, technician scheduling, dispatching, invoicing, vendor coordination, and parts ordering.

This role is ideal for a proactive, detail-oriented communicator who can bridge the gap between customers, field technicians, property managers, and the Service Manager to ensure accurate, timely, and high-quality service delivery.

About the company:

A locally owned plumbing company offering premier residential and commercial services across the Bay Area—including drains, water heaters, leak detection, sewer work, and emergen...