Vacancy Description
We are looking for Service Manager MEA to join our team at Bobcat.
As a Service Manager for the Middle East & Africa region at Bobcat, you’ll be at the forefront of strengthening dealer service capabilities, delivering technical excellence and ensuring unmatched customer satisfaction. Your work will directly impact dealer performance, customer loyalty and the reputation of Bobcat as a global leader in compact equipment.
Dealer Development
- Coach and support dealers
- Drive training programs
- Onboard new partners for continuous improvement
Technical Support
- Provide proactive solutions
- Minimize machine downtime
- Ensure efficient case resolution
Customer Satisfaction
- Champion maintenance contracts
- Warranty extensions
- Genuine parts
- Telematics initiatives to boost loyalty
Warranty & Administration
- Oversee warranty acc...
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