Service Manager at Hickman Chevrolet Cadillac

Lead the service department at Hickman Chevrolet Cadillac as a Service Manager. Drive exceptional customer service and optimize departmental performance while fostering strong community ties.

In this managerial role at Hickman Automotive Group, you will oversee all service operations, manage personnel, and implement strategies for client retention. Your responsibilities will include setting sales objectives, ensuring adherence to guidelines, and maintaining the highest levels of customer satisfaction. Act as a liaison with factory representatives and consistently improve service standards through training and performance evaluation.

Key Responsibilities:
• Oversee all service department operations and staff
• Set departmental goals and annual budget plans
• Liaise with factory contacts regarding policies
• Maintain high Customer Service Index ratings
• Foster impactful internal and external relationships

Requirements:...