Vacancy Description
We are looking
for
Service Leader - Front Office (Horizon)to join our team!
Key Responsibilities:
Have a complete knowledge of the operational systems at Front Office.Build relationship with guests to delight and gain loyalty.Take note, collect, and take action on any guests preferences. Ensure all interactions with guests are handled professionally and with care adhering to hotels policies and procedure.Supervise Horizon Club operations and workflow to maximize guests satisfaction.Know all the emergency procedures and the appropriate response during each emergency situation. About you:
Is presentable, articulate, and well-groomed.Communicates and writes with fluency in English (as well as the local language).Is a college graduate.Has a relevant experience as Front Office and Club Lounge with a supervisory positi...
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