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Service Excellence Leader - Black Belt

Ernst & Young LLP ( EY India )

bengaluru/bangalore, karnataka, India Full-time July 14, 2026
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Vacancy Description

GDS Consulting Service Excellence Lead-Black Belt- ITAM-SAMS At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Service Excellence Leader (Black Belt) – MS EY Comply Experience Level: Manager/ Senior Manager 1 Role Overview We are hiring multiple Process/Service Excellence Leaders to drive service and operational excellence across Managed Services engagements in specialized domains. Candidates must possess strong domain knowledge in regulatory reporting, compliance frameworks, and asset management to ensure adherence to industry standards, mitigate risks, and optimize governance processes. These leaders will be responsible for ensuring delivery quality, adherence to SLAs, embedding best practices, and leading continuous improvement initiatives leveraging Six Sigma, ITIL4, AI, and Automation. Key R...

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