Vacancy Description
Job Description
- Provide on-site technical support for industrial printing customers
- Visit customer sites together with the local distributor's sales team (approximately 3–4 customer visits per day)
- Analyze and troubleshoot printing-related issues such as color inconsistency, color registration, poor adhesion, drying problems, and printing quality defects
- Provide technical advice on printing processes, color management, and ink application
- Support machine setup, maintenance, and process improvement at customer sites
- Communicate with customers to identify technical problems and recommend appropriate solutions
- Report technical issues to Japan HQ and work with overseas technical teams when escalation is required
- Communicate with regional technical teams in Thailand and Indonesia regarding technical matters
- Prepare technical reports in English
- Perform other related tasks as assigned
Job Re...
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