Service desk specialist-l1 support

Hiring Alert | Service Desk L1 Support – Pune
We are looking for IT Service Desk professionals for an L1 support role.
Experience: 1–5 years (Mandatory in IT Service Desk / Tech Support)
Location: Pune
CTC: Up to 6 LPA (Based on experience; up to 30–35% hike)
Notice Period: Max 15 days
Shift: US / 24x7 Rotational | 100% WFO
Mandatory Skills:
Service Now Ticketing | Office 365 | Active Directory | Basic Azure AD | Outlook | MS Teams | Basic Networking
Role Highlights:
• L1 technical support via calls, chat & tickets
• Password reset, account unlock, user support
• O365 / Windows / Outlook / Teams troubleshooting
• Incident handling & Service Now updates
• SLA-based resolution & escalation
⚠️ Requirements:
• Excellent communication skills
• Full-time Graduate (Certificates mandatory)
• Willingness to work in rotational shifts
Interested candidates can share CV: anandh@
Please mention subject line: Service Desk - Pune
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