Service Desk Specialist-L1 Support

Hiring Alert | Service Desk L1 Support – Pune We are looking for IT Service Desk professionals for an L1 support role. Experience: 1–5 years (Mandatory in IT Service Desk / Tech Support) Location: Pune CTC: Up to 6 LPA (Based on experience; up to 30–35% hike) Notice Period: Max 15 days Shift: US / 24x7 Rotational | 100% WFO Mandatory Skills: ServiceNow Ticketing | Office 365 | Active Directory | Basic Azure AD | Outlook | MS Teams | Basic Networking Role Highlights: • L1 technical support via calls, chat & tickets • Password reset, account unlock, user support • O365 / Windows / Outlook / Teams troubleshooting • Incident handling & ServiceNow updates • SLA-based resolution & escalation ⚠️ Requirements: • Excellent communication skills • Full-time Graduate (Certificates mandatory) • Willingness to work in rotational shifts Interested candidates can share CV: Please mention subject line: Service Desk - Pune Hiring ServiceDesk L1Support ITJobs PuneJobs ServiceNow Office365 Act...