Service Desk Specialist (Entry-Level IT Support)

Clarks, located in Kuala Lumpur, seeks an IT Service Desk Analyst to serve as the first point of contact for technical support. This role involves troubleshooting hardware, software, and network issues, while ensuring high customer satisfaction.

The ideal candidate will have basic IT knowledge, good communication skills, and a willingness to learn. Fresh graduates are encouraged to apply. Responsibilities include monitoring system alerts, assisting with onboarding, and maintaining documentation.