Service Desk Analyst

**Would you be interested in providing trust in all aspects of IT?**:
If IT Services is responsible for IT operations and the procurement of IT related services, licenses and supplies for If Insurance. We provide this through a number of vendors - multisourcing being a key to provide value for money to If. Now we have an open position in Vækerø as a Service Desk Analyst on a permanent basis.
**About the role**
Your main responsibilities will be providing end-users in If with IT-support by resolving requests through different channels. Those are primarily calls, chat or face-to-face in the Service Point. You will be taking a proactive ownership of customer requests and the follow-up progress. You will play an active role in providing trust in all aspects of IT.
**About the team**
If’s employees as well as it’s customers rely on that IT works, is modern and cost efficient. To live up to these expectations we must be able to handle a complex environment and communicate that...