Vacancy Description
Role Overview
Provide Level 2/3 end-user support and ensure the availability, performance, and security of workplace technology. Support endpoint management, collaboration platforms, identity services, and end-user computing environments while delivering high customer satisfaction.
What You Will Do
Provide L2/L3 support for end-user devices, operating systems, collaboration tools, and business applications. Troubleshoot OS issues, software installations, hardware incidents, application compatibility, VPN, MFA, Conditional Access, certificates, and SSO issues.
Why It Might Be a Fit
7+ years in End User Computing, Desktop Engineering, IT Support, or Workplace Technology roles. Strong experience supporting Windows and macOS environments. Hands‑on experience with Intune, ABM, ADE, MDM, Microsoft 365, Entra ID, and endpoint security.
Requirements
- End User Computing (EUC) Support
- Windows 10/11 & Apple macOS Administ...
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