Service Desk Analyst

Grow your IT career while supporting technology that keeps vital healthcare services running.

Evolution Healthcare is looking for a Service Desk Analyst to join our team in Auckland CBD.

You’ll work hands‑on across a multi‑site environment, supporting end users, resolving technical issues, and helping keep our critical systems running smoothly. You’ll be backed by a supportive team, strong mentoring, and opportunities to develop your skills.

What you’ll be doing

• First‑level technical support and troubleshooting
• Administering and maintaining IT systems and applications
• Installing and configuring hardware and software
• Managing service requests and meeting SLAs
• Participating in a rostered on‑call schedule

What you’ll bring

• IT degree or relevant certification
• Experience in IT support or service desk roles
• Microsoft 365 experience (Teams, Email, SharePoin...