Service Design Lead Banking

We are currently looking Service Design Lead for our UAE operations with the following terms & conditions.

• Proven experience in service design journey mapping service blueprinting and experience strategy.
• Skilled in facilitation co-creation and stakeholder engagement.
• Expertise in Figma Miro Adobe Creative Suite and prototyping tools.
• Strong understanding of service design systems and frameworks.
• Familiarity with Agile and cross-functional service development.
• Experience conducting user research, service prototyping and usability testing.

• 8 years of experience in service design or related fields.
• Experience leading complex cross-channel service projects from discovery to delivery.
• Bachelor's degree in Design, Service Design, HCI or a related field (Masters preferred).
• Prior experience working in multinational and dynamic organizations....