Service Department Assistant (Brooklyn, NY)

Support the end-to-end administration of customer cases and work orders by ensuring accurate documentation, coordinating follow-up activities, resolving operational exceptions, supporting billing processes, and driving continuous improvements that enhance service delivery, operational efficiency, and customer satisfaction.
**Your role:**
+ Coordinating vendor services, preventative maintenance scheduling, parts ordering, purchase requests, and follow-up on quotes, deliveries, and repairs. Managing service work orders, ensuring required documentation is complete, tracking open activities, and supporting work order closure.
+ Supporting inventory and asset management activities, including equipment registrations, database updates, asset additions/deletions, and audit readiness.
+ Providing administrative support for reporting, customer requests, vendor coordination, work order follow-up, and operational activities supporting the site lead and area service manager. Supporting ...