Vacancy Description
About Position:
We are looking for Service Delivery Manager with hands on experience in Delivery, PMO, transition governance.
- Role: Service Delivery Manager
- Location: All Persistent Locations
- Experience: 11 to 16 years
- Job Type: Full Time Employment
What You'll Do:
- Act as the customer-facing lead and the voice of PSL for service delivery matters
- Coordinate offshore delivery teams and technical tower leads across milestones, issues, risks, and action closures
- Drive governance through daily, weekly, monthly, and quarterly reviews
- Manage dependencies, readiness checks, cutover planning, and hypercare coordination
- Own service-level reporting, escalations, governance artefacts, and delivery assurance inputs
- Ensure timely ...
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