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Service Delivery Manager

DXC Technology

Ho Chi Minh City, Ho Chi Minh, Vietnam Full-time June 28, 2026
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Vacancy Description

Job Description:

We are seeking an experiencedService Delivery Managerto oversee service delivery operations and ensure high-quality execution for client accounts.

In this role, you will be responsible for managing delivery teams, aligning service outcomes with business objectives, and maintaining strong client relationships in a dynamic, technology-driven environment.

Key Responsibilities

  • Supervise functional teams or account leads for assigned accounts to ensure delivery objectives are met
  • Develop demand forecasts with account teams to support planning and end-to-end service delivery
  • Work with functional teams to plan projects and workload forecasts, and oversee resolution of account-specific service issues
  • Monitor and approve account expenditures in line with policies; ensure adherence to budget and recommend variances if required
  • Collaborate with management, lines of service, and clients to manage rela...
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