Service Delivery Manager (HEMS)

About Our Team

Airbus Helicopters is the world’s largest helicopter manufacturer and the company’s site at Oxford Airport is Britain’s civil helicopter hub.

Job Description

We are seeking an experienced and dynamic candidate to provide leadership for the delivery of our Civil Helicopter Maintenance Projects with a primary focus on Helicopter Emergency Medical Services (HEMS), Private & Business, and National Resilience (non‑NPAS).

The Service Delivery Manager (SDM) for Civil Helicopter Maintenance Projects is one of three new SDM roles responsible for ensuring delivery of base and off‑site maintenance contracts to schedule, cost and quality. Reporting to the Head of Services Delivery (Hd SD), the SDM shall ensure an end‑to‑end flow from customer contract through to handover of the aircraft back to the customer.

Key responsibilities of the SDM for Civil Helicopter Maintenance Projects include:

• Operational Performance: Respo...