Service Delivery Manager (GCC/Cloud)

Service Delivery Manager (Cloud) We are hiring a
Service Delivery Manager
to lead end-to-end IT operations across cloud and managed services environments.
Key Responsibilities Oversee Day-2 operations (Cloud, Network, Systems, Security) Ensure SLA/KPI adherence and manage incident, problem, and change processes Drive ITIL governance, compliance, and service improvements Manage stakeholders, vendors, and customer engagement (MBR/QBR) Lead major incidents, DR scenarios, and operational readiness
Requirements 5–8 years in IT Service Delivery / Operations (cloud or managed services) Strong knowledge of AWS/Azure/GCP and ITIL processes Experience with ITSM tools (ServiceNow, JIRA, etc.) Exposure to governance/compliance (ISO27001 preferred)
Interested candidate who wish to apply for the advertised position, please click 'Apply'. We regret that only shortlisted candidates will be notified
EA License No.: 01C4394 (PERSOL Singapore Pte Ltd)
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