Service Delivery Coordinator: SLA-Driven Support

JOBLINE RESOURCES PTE. LTD. in Singapore is seeking a candidate for a technical support role to manage customer support tickets. Responsibilities include tracking ticket status, ensuring customer satisfaction, and maintaining documentation.

The ideal candidate should have proven experience in technical support, strong communication skills, and the ability to work in a team environment. Familiarity with ITSM tools and a customer-facing background would be advantageous.