Vacancy Description
Role Overview
As a Service Delivery Analyst, you'll work alongside Operations Leads to support the day‑to‑day health of Managed Services. You'll be a key contributor to service reporting, customer communications, and follow‑up on issues, learning the craft of service delivery in a modern SOC environment.
What You Will Do
- Support the day‑to‑day delivery of Managed Services across assigned customers
- Assist Operations Leads with customer communications
- Prepare service performance reports and dashboards
- Contribute to service reviews
Why It Might Be a Fit
This is a great opportunity to build strong foundations in cybersecurity operations, customer engagement, and continuous improvement. You'll have the chance to work with leading technologies and innovative peers, and contribute to creating a cyber resilient world.
Requirements
- Some exposure to cybersecurity operations, IT service deli...
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