Vacancy Description
Roles and Responsibilities Guest Service & Hospitality
- Greet guests warmly and professionally upon arrival
- Assist guests with seating, menu knowledge, and basic enquiries
- Take orders accurately and input them correctly into the POS system
- Serve food and beverages promptly and courteously
- Clear tables efficiently and reset them according to service standards
- Follow all service SOPs, scripts, and service sequences strictly
- Maintain professional behaviour, grooming, and posture at all times
- Avoid unnecessary conversations or idle behaviour during service hours
- Comply with instructions from Service 2IC, Supervisor, and Outlet Manager
- Keep service areas clean, organised, and presentable at all times
- Carry out cleaning duties according to cleaning SOPs
- Do not sweep or ...
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