Service Coordinator / Customer Support

Overview
Mayflower Hospital is seeking a highly professional, service-oriented, and result-driven individual to manage front office operations while supporting patient acquisition and coordination activities. The role requires excellent English communication skills, strong interpersonal abilities, and a patient-centric approach to ensure a seamless experience for all patients and visitors.
Key Responsibilities Front Office Management
· Welcome and assist patients, attendants, and visitors in a professional and courteous manner.
· Manage appointment scheduling, registrations, and patient records.
· Handle inbound calls, emails, and digital inquiries efficiently.
· Coordinate with consultants, nursing staff, and other departments to ensure smooth patient flow.
· Maintain accurate documentation and front office reports.
Sales & Patient Coordination · Respond to inquiries regarding hospital services, consultations, and treatment programs.
· Provide a...