THE ROLE
As the Service Advisor, you will:
Deliver extraordinary experiences and make meaningful, memorable moments at the Service CounterMatch Clients with their product while directing them to the right Service CounterCarefully prepare and package the product for an Everyday Luxury opening experienceEfficiently and accurately process transactions while preserving a world-class client experienceAccurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experienceSupport service counter operations, including managing the line to ensure clients are serviced as quickly as possible and product is returned to the sales floorTHE QUALIFICATIONS
The Service Advisor has:
Proven skills, education, and/or applicable ce...