10 Bay busy automotive repair shop is seeking a dynamic service advisor!
Job responsibilities as follows
Customer Service
Answer phones, document customers concern, and schedule customer appointmentsCommunicate findings to customer, informing them of any work required and the benefits of the workMaintain contact with the customer to keep informed on vehicle statusComplete invoices for all customers and process payments for repairs completedOpen and close the shop and front office. Maintain cleanliness in the office Repair Order Management
Obtain a clear and concise explanation from the technicians on all work performed and inspection findings, ensuring all customer concerns are addressedAssist technicians with any estimates for customer work to be performedAssist technicians with sourcing and ordering parts to ensure that parts arrive timely to fulfill promised ...