Service Advisor

We are seeking a customer-focused and well-organised Service Advisor to join our automotive dealership. The ideal candidate will deliver exceptional customer service, coordinate workshop bookings, and ensure a smooth and professional service experience for every client.

Description:

• Welcome customers and assist with service enquiries


• Book vehicles in for service, maintenance, and repair


• Prepare job cards, quotations, and invoices


• Communicate updates between customers and the workshop


• Advise customers on required services, parts, and follow-up work


• Ensure all work is authorised and properly documented


• Perform after-service follow-ups and maintain customer satisfaction


• Maintain accurate records on the dealership system


• Work closely with workshop technicians and parts department

Requirements: