Service Advisor - Electric Vehicle | Al-Futtaim Automotive | BYD UAE

Overview Of The Role

Join BYD and Al-Futtaim Electric Mobility as an EV Service Advisor and become the face of one of the world's fastest-growing electric vehicle brands. In this customer-focused role, you will guide customers through their EV service journey, providing expert advice, exceptional service, and a seamless aftersales experience.

You will play a key role in building customer loyalty, driving revenue, and ensuring every customer receives a transparent, professional, and positive experience from vehicle reception through to delivery.

What You Will Do

• Welcome customers and provide professional advice on EV maintenance, repairs, charging systems, and service requirements
• Create service estimates and explain repair recommendations clearly and confidently
• Build long-term customer relationships to enhance retention and loyalty
• Coordinate with EV Technicians and workshop teams to ensure timely repair completion ...