Vacancy Description
Job title
Service Advisor
Location
George Town, Penang, Malaysia
Industry
Mobile Technology / Customer Support
Company
TP Malaysia
Job Description
Teleperformance Malaysia is seeking friendly and motivated Cantonese-speaking Service Advisor to support a leading brand in the mobile industry. Based in Georgetown, Penang, this role focuses on delivering excellent customer service through clear communication and problem-solving.
Key Responsibilities
- Handle customer inquiries via phone, chat, or email in Cantonese and English
- Provide accurate information and assist with mobile-related issues and requests
- Maintain a high level of professionalism and customer satisfaction
- Document all customer interactions accurately
- Collaborate with internal teams for issue resolu...
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