Vacancy Description
**Job Summary:**
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
We are looking for a talented **Service Administrator** to join our team in **(North Las Vegas, NV)** .
You will make an impact in the following ways:
• Serve as the first point of contact for customers by phone and in-person, developing positive relationships and delivering an exceptional customer experience
• Assess customer needs, gather service information, and create accurate work orders in appropriate service management systems
• Provide customers with service updates, repair status information, and timely communication throughout the service process
• Maintain accurate customer, equipment, and service documentation to support effective service delivery
• Utilize available systems and tools to capture service details, troubleshoot customer concerns, and support successf...
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
We are looking for a talented **Service Administrator** to join our team in **(North Las Vegas, NV)** .
You will make an impact in the following ways:
• Serve as the first point of contact for customers by phone and in-person, developing positive relationships and delivering an exceptional customer experience
• Assess customer needs, gather service information, and create accurate work orders in appropriate service management systems
• Provide customers with service updates, repair status information, and timely communication throughout the service process
• Maintain accurate customer, equipment, and service documentation to support effective service delivery
• Utilize available systems and tools to capture service details, troubleshoot customer concerns, and support successf...
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