Vacancy Description
Hiring a Service Administrator!
Job Description
The Service Administrator will support the service department by assisting with daily operations, work order management, customer communication, and administrative processes. This position is crucial for ensuring that service documentation, labor tracking, warranty processing, and customer records are completed accurately and efficiently.
Responsibilities
+ Provide customer service support via phone, email, and in-person interactions.
+ Review and process mechanic timecards to ensure labor hours are accurately recorded.
+ Enter labor hours, job information, and service details into company systems.
+ Manage incomplete and completed service work orders.
+ Review mechanic write-ups and ensure documentation is complete and accurate.
+ Verify mileage, machine hours, parts usage, and service details are properly recorded.
+ Ensure supporting documentation, purchase orders...
Job Description
The Service Administrator will support the service department by assisting with daily operations, work order management, customer communication, and administrative processes. This position is crucial for ensuring that service documentation, labor tracking, warranty processing, and customer records are completed accurately and efficiently.
Responsibilities
+ Provide customer service support via phone, email, and in-person interactions.
+ Review and process mechanic timecards to ensure labor hours are accurately recorded.
+ Enter labor hours, job information, and service details into company systems.
+ Manage incomplete and completed service work orders.
+ Review mechanic write-ups and ensure documentation is complete and accurate.
+ Verify mileage, machine hours, parts usage, and service details are properly recorded.
+ Ensure supporting documentation, purchase orders...
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