Vacancy Description
**Job Summary:**
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
We are looking for a talented **Service Administrator** to join our team in **(Avondale, AZ)** .
You will make an impact in the following ways:
• Serve as the first point of contact for customers by phone and in-person, developing strong customer relationships and delivering a positive service experience
• Assess customer needs, gather service information, and create accurate work orders in service management systems
• Provide customers with updates regarding service status, repair progress, and completion timelines
• Maintain accurate customer, equipment, and service documentation to support service operations
• Utilize computer systems and service tools to capture service details, track work activities, and maintain records
• Work closely with technicians and internal t...
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
We are looking for a talented **Service Administrator** to join our team in **(Avondale, AZ)** .
You will make an impact in the following ways:
• Serve as the first point of contact for customers by phone and in-person, developing strong customer relationships and delivering a positive service experience
• Assess customer needs, gather service information, and create accurate work orders in service management systems
• Provide customers with updates regarding service status, repair progress, and completion timelines
• Maintain accurate customer, equipment, and service documentation to support service operations
• Utilize computer systems and service tools to capture service details, track work activities, and maintain records
• Work closely with technicians and internal t...
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