Senior Vice President – Client Experience & Enablement

Job Description

Senior Vice President - Client Experience & Enablement at Barclays. The role is responsible for managing sales, setting strategic direction, and leading client experience transformation across the organisation.

Key Responsibilities

• Develop and implement strategic direction for sales, including modern methodologies and processes.
• Lead sales management, oversee colleague performance, and drive departmental goals and objectives.
• Manage sales risk, identify potential risks, develop mitigation strategies, and align sales and compliance functions.
• Monitor financial performance of the sales department, including revenue, profitability and cost control.
• Conduct market research to understand trends, regulatory changes and identify opportunities.
• Provide leadership behaviour: Listen, Energise, Align, Develop.
• Guide technical direction for client experience team, mentor staff and drive continuous im...