Senior Travel Claims Assessor

Senior Travel Claims Assessor
Make a real impact when customers need it most

MAYDAY Recruitment is proud to be partnering with a leading Australian travel insurance provider to find an experienced Senior Travel Claims Assessor to join their Claims team.
This is an opportunity for a skilled claims professional who enjoys solving complex cases, interpreting policy coverage and making informed decisions that support customers through unexpected events.

About the role
As a Senior Travel Claims Assessor, you will manage complex and high-value travel insurance claims, providing technical expertise and ensuring claims are assessed accurately, efficiently and in line with policy coverage.

You will be responsible for assessing challenging claims, acting as a key escalation point for complex matters and working closely with internal teams, including Emergency Assistance, to provide guidance on eligibili...