Vacancy Description
Job Title: Senior Telephony and Connectivity Support Analyst
Location: Glasgow (Hybrid – 3 days in the office)
Salary: £33,000
Contract type: Permanent
About the role
At ARO we are looking for an experienced and detail oriented Senior Telephony & Connectivity Analyst to join our Support Desk team.
In this role, you will act as a key technical escalation point, helping to keep our clients connected by diagnosing and resolving voice and data connectivity issues. Working across a diverse range of technologies, you will combine strong technical expertise with a customer-focused approach to deliver effective solutions and an exceptional support experience.
This position is ideal for someone who enjoys investigating technical challenges, analysing complex problems and identifying practical solutions in a fast-paced environment. You will have the opportunity to work independently, take ownership of...
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