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Senior Technical Support Specialist

Sovos Latinoamérica

são paulo, são paulo, Brazil Full-time July 18, 2026
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Vacancy Description

Build your future with Sovos

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos transforms tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

The Work You'll Do

As a Senior Technical Support Specialist based in São Paulo, you will serve as a technical authority and escalation point within our support organization, handling our most complex customer issues while mentoring the broader team. You will combine advanced troubleshooting with strategic thinking to improve support operations, drive customer satisfaction, and influence product development decisions.

More Specifically, You Will

  • Handle escalated, complex technical support cases requiring deep product knowledge and advanced troubleshooting skills
  • Escalate complex technical problems to the appropriate en...

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