Senior Technical Support Specialist - BIM/ACC AMER - PST

Position Overview

We are hiring a Senior Technical Support Specialist for the Americas Pacific Standard Time (AMER PST) shift to join our team of technical experts supporting customers in maximizing the value of their Building Information Modeling (BIM) and Autodesk Construction Cloud (ACC) solutions.

Do you enjoy solving problems and helping others? Are you passionate about delivering exceptional customer experiences? If so, we would like to hear from you. In this role, you will resolve customer issues reported to Autodesk through multiple support channels while contributing to our knowledge base and support resources. You may also participate in proactive support activities, deliver webinars, and represent the team at company events such as Autodesk University.

This role supports the Americas Pacific Standard Time (AMER PST) shift from 10:00 PM IST to 6:30 AM IST. The work location is Bengaluru, India, following a hybrid work model. You will report...