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SENIOR TECHNICAL SUPPORT ANALYST

IT Universe

Blumenau, Santa Catarina, Brazil Full-time July 26, 2026
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Vacancy Description

Ambiente descontraído, colegas que podem se tornar seus amigos, cafezinho a vontade,

vários benefícios, líderes que inspiram e diversos treinamentos para você crescer na sua carreira profissional.


E tem mais! Além de você trabalhar na nossa sede, você também poderá trabalhar na sede dos nossos clientes. ;)



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  • Degree or currently pursuing a degree in Information Technology or related fields.
  • Minimum of 3 years of experience in IT technical support.
  • Fluent in English.
  • Fluent in German.
  • Strong communication skills.
  • Experience with advanced troubleshooting for Windows 10, Windows 11, and macOS.
  • Knowledge of endpoint management using Microsoft Intune, Microsoft Configuration Manager (SCCM/MECM), and MDM solutions.
  • Knowledge of Microsoft Active Directory (AD DS) and Microsoft Entra ID (Azure AD).
  • Experience with Google Workspace administration (Mail,...

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