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Senior Technical Success Manager

Agile Lab

Milan, Lombardy, Italy Full-time June 19, 2026
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Vacancy Description

About The Role

As a Customer Success Manager (Europe-wide) at Witboost, you will own the post-sale customer journey — from installation and onboarding to production readiness and ongoing adoption.

Witboost is a deep, architecture-aware platform that adapts to each customer’s data ecosystem. To unlock its full potential, customers benefit from a dedicated guide who walks them through setup, configuration, and best practices — ensuring they get to production quickly and confidently.

Your north-star metric is Time to First User — the time between contract signature and the first end-user operating in production. Everything you do is oriented toward compressing that timeline while building a trusted, long-term relationship.

This is a senior, hands-on role, working closely with Sales, Product, Engineering and Pre-Sales across Europe.

How You’ll Make An Impact At Witboost

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