Vacancy Description
NTT DATA in Johannesburg is seeking a Senior Technical Fulfilment Team Lead to ensure managed services keep client IT infrastructure operational. You will monitor, investigate and resolve escalated incidents, coordinate with automation teams, and report to executives on delivery and improvements.
You will coach juniors, schedule resources, apply SMSO standards, and foster customer‑centric approaches to meet SLAs. #J-18808-Ljbffr
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