Senior Technical Account Manager Autodesk

Elevate customer success with Autodesk as a Senior Technical Account Manager. Use your technical expertise to enhance client relationships and optimize product use in this engaging role.
In this senior role, you will collaborate closely with customers, providing technical guidance and ensuring adherence to success plans. You will leverage analytical skills to deliver actionable insights to enterprise clients, enhancing their experience with Autodesk cloud services. You'll also handle critical issue escalations and ensure software performance aligns with customer objectives.
Key Responsibilities:
• Build strong client relationships as a technical advisor
• Escalate critical issues and monitor service compliance
• Analyze data to assist Enterprise Customers technically
• Identify improvement initiatives for problem management
• Deliver coaching sessions based on success plans
Requirements:
• Bachelor's degree in Architectural or Civil Engineering
• 5+ years ...